the Security Services Department for a Client Experience Manager reporting to the Security Services Executive accountability for overall service delivery and customer experience. Build strong customer relationships and with organizations and their contractual obligations. Address without delay, performance issues when they arise. Take of high standard and foster positive customer experience. Define operational processes in line with developed strategies to support meeting a positive customer experience outcome. Ensure such operations aligns to OneX
the Security Services Department for a Client Experience Manager reporting to the Security Services Executive accountability for overall service delivery and customer experience. Build strong customer relationships and with organizations and their contractual obligations. Address without delay, performance issues when they arise. Take of high standard and foster positive customer experience. Define operational processes in line with developed strategies to support meeting a positive customer experience outcome. Ensure such operations aligns to OneX
external client is looking for a Specialist Operations Centre for one of their clients based in Johannesburg requirements. The Specialist Operations Centre must have experience in developing business cases to propose resource utilization and a satisfactory user experience. - Security Operations: Monitoring for security SolarWinds or similar platforms is often required. Experience with ticketing systems like ServiceNow for incident
PowerPoint and Outlook
Requirements m of 7 - 10 years experience in OpenText Archive Centre
Insurance field is on the look out for Inbound Contact Centre Consultant to form part of their Team.
This specified by the FSCA.
Minimum Experience:
1 - 2 years experience in a similar environment
applications for the position of Network Operations Centre (NOC) Shift Manager to manage network operations network infrastructure At least 3 to 5 years' experience in co-ordinating shifts, managing resources effectively expertise in network operations, including hands-on experience with network monitoring tools and technologies
standards and best practices. 4-7 years of experience in user experience or digital content roles. Demonstrated user flows, storyboards, or content strategy. Experience with new and emerging technologies such as AI tight deadlines. Strong writing or editorial experience.
plus
cost-effectiveness.
- Implement cost-saving initiatives without compromising on service quality.
- Regularly
advantage)
Experience:
- Minimum 3 years experience in customer operations
- 2 Years experience in Similar role in an ISP Advantageous
- 1 Year in a real-time monitoring
(advantageous) &/or
- Leadership experience
Should you not receive a response
FTC
Must have 10+ Years experience in Agile Methodologies
IIIBA strong>Experience/Skills needed:
Experience Minimum Experience Level: 5 - 8 years BA experience, manage multiple