Our Team of Call Centre Sales Agents! ð
Were not just about making calls; were about making
Support: Youll never fly solo. Get the backup you need to soar!
also be required to rationally isolate customer needs and be able to translate these into potential feature Certifications, experience in a similar role including 1st Line Support, Customer Service, Call Centre experience knowledge of Terminal Services/RDP environments and experience with a ticket documenting / tracking system. Customer relations, 1st Line Support and Call Centre experience. Experience with a ticket documenting / tracking
ties:
Call allocated customers daily as per call cycle.
Handle incoming sales or general calls.
Provide support to Sales Representatives by assisting clients or departments.
Assist the Call Centre Supervisor when required.
Assist equivalent NQF.
3 5 years working experience in a telesales environment.
REQUIREMENTS: 1-2 years experience in an Asset Management business; Financial Services experience specifically Asset Retirement Funds and Unit Trusts Offshore; Call Centre experience in Financial Services business; Excellent
REQUIREMENTS: 1-2 years experience in an Asset Management business; Financial Services experience specifically Asset Retirement Funds and Unit Trusts Offshore; Call Centre experience in Financial Services business; Excellent
design and messaging, test protocols, email and call centre integration, and performance assessment. Ensure management. Collaborate with digital marketing and call centre teams Promotion management Partner with marketing marketing experience (direct mail, email marketing). Financial services, and e-commerce experience. Experience channels and direct mail and email campaigns. Experience developing and executing multiple marketing projects
design and messaging, test protocols, email and call centre integration, and performance assessment. Ensure management. Collaborate with digital marketing and call centre teams Promotion management Partner with marketing marketing experience (direct mail, email marketing). Financial services, and e-commerce experience. Experience channels and direct mail and email campaigns. Experience developing and executing multiple marketing projects
team. You will be responsible for answering calls, making calls, dealing with queries and complaints, updating (essential) 2 years customer service experience within a contact centre is a must Able to speak, read and
team. You will be responsible for answering calls, making calls, dealing with queries and complaints, updating (essential) 2 years customer service experience within a contact centre is a must Able to speak, read and
Sales generation at required profit margins Cold calling, canvassing for new business throughout the relevant and own transport 3 - 5 years strong Call Centre Sales experience Computer literate on MS Word and Excel