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Software Support Technician Cape Town NEW
Datafin It Recruitment
Cape Town Region
troubleshooting relating to software requirements. You will also be required to rationally isolate customer Development team. You must have Matric/Grade 12, IT related Certifications, experience in a similar role including including 1st Line Support, Customer Service, Call Centre experience, basic Linux OS commands, SQL/relational knowledge of Terminal Services/RDP environments and experience with a ticket documenting / tracking system. ticket documenting / tracking system (JIRA). REQUIREMENTS: Matric / Grade 12 Certificate. A tertiary education
share this job on whatsappService Analyst Cape Town NEW
Clicks Group LimitedCape Town Region
We are looking to recruit a Service Centre Analyst to work within the IT department of Clicks Group Services Office in Cape Town and will report to the Service Centre Supervisor/ Manager (IT). Job Purpose The purpose standby work from time to time in the IT Service Centre Job related knowledge and skills Knowledge of Information and Experience Essential Matric / Grade 12 2/3 Years experience within an IT Service/Call Centre Desirable Desirable ITIL Foundation Retail experience IS or IT Diploma MCDST (A , ITIL, HDI) Competencies Deciding
Solution Specialist Cape Town
Pro TalentCape Town Region
45000 Gathering requirements and ensuring that all stakeholders agree upon a clear Statement of Work. Ensure plan and requirements Take part in all stages of the project life cycle, including requirements review/analysis with tertiary qualifications Proven working experience as a solutions specialist / product owner / project hands-on experience in software development, CRM applications and web technologies advantageous Call centre/contact centre/contact centre experience is a bonus Problem solving skills Excellent client-facing, written
It Help Desk Technician Cape Town
Credit Solutions Services Cape Town Region
technical desktop level support to the agents in the call centre Handing the daily IT Incidents service requests maintenance upgrades Provides 24X7 IT support in the call centre on hardware and software matters Timely creates per pre-determined parameters Requirements and skills Proven experience as a help desk technician or other Information Technology At least 2 years of work experience with minimum 6 months of relevant exposure Excellent
Support Engineer Cape Town
Datafin It RecruitmentCape Town Region
sought to complement the growing ATM Support requirement of a dynamic Internet Service & Network Specialist Computing Support, Call Handling / ITIL processes, aid with Incident Management and confirm call resolution with User before resolving of the call on HEAT. The ideal candidate must have Matric/Grade 12, an A or N/MCSE Service Qualifications. You also need 3 years' work experience delivering End User Computing Support Services in Win10/Office 365, AD & GPO and proven experience supporting Printer Support – MFP Fleet and consumables
Build Engineer Western Cape
Pro TalentWestern Cape
25000 scripts and configure IVR call flows on our PBX products Configure contact centre solutions on our OneContact providing build environments on which to develop Requirements: Tertiary qualification in Information Technology certification. Proven work experience as a software test engineer. Experience working with popular operating
Manager Services George, Western Cape
Atns Company LimitedGeorge
service level agreements. Drive delivery of the required projects/initiatives within the Air Traffic Service strategy to be on time, within budget and to the required standard. Lead implementation of processes to how all the aspects of the Air Traffic Service Centre/Unit strategy are being received in the business Set clear targets for the Air Traffic Service Centre/Unit and ensure achievement of such targets by to ensure alignment of the Air Traffic Service Centre/Unit operations to their needs. Ensure the effective
Manager: Air Traffic Services Fagg (readvertisement)
Atns Company LimitedGeorge
service level agreements. Drive delivery of the required projects/initiatives within the Air Traffic Service strategy to be on time, within budget and to the required standard. Lead implementation of processes to how all the aspects of the Air Traffic Service Centre/Unit strategy are being received in the business Set clear targets for the Air Traffic Service Centre/Unit and ensure achievement of such targets by to ensure alignment of the Air Traffic Service Centre/Unit operations to their needs. Ensure the effective
Build Engineer Cape Town
Datafin It RecruitmentCape Town Region
who is a prominent provider of CRM and Contact Centre solutions in Southern Africa. They are the pioneers proficiency in Testing and Quality Assurance. REQUIREMENTS: 1-2 years in the following: Manual Testing troubleshooting Experience in Writing complex software testing procedures/cases Contact Centre Technologies Technologies Experience in PBX Skills: Proficiency in Testing and Quality Assurance Familiarity with Odoo Functional procedures/cases Familiarity with Contact Centre Technologies Experience with PBX systems Education: Tertiary
Head Of Pmo Cape Town, South Africa
Progressive It ResourcingCape Town Region
Services Management of the Group-wide Lean Agile Centre of Excellence (LACE) What will make you successful Change Strategy and Vision/Direction. Undertake required business planning Co-create the department's value Create a centre of excellence that maintains, standards, practices and competencies required to manage Traditional). Act as Product Manager for the Lean Agile Centre of Excellence that promotes matures Agile ways delivery process. Resource and staff competency centres with appropriately experienced staff. Manage Budgets
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