Call Centre Operations Manager Jobs in Sandton, Gauteng
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Team Leader: Fraud Analysis (bank Call Centre)
Talenco Recruitment Specialists
Sandton
Manage the day-to-day activities of the Fraud Agents (working shifts 24/7) who will detect and prevent prevent fraud (inbound and outbound) Manage the day-to-day activities of Fraud Administration Agents who will testing new functionality affecting fraud operations Manage employees by ensuring continuous communication of systems Manage escalations (high risk / significant incidents) Monitor the Case Management System Ensure provide suggestions to mitigate evolving risks Manage escalations Report suspicious / unusual transactions
share this job on whatsappCall Coordinator
Sandton
Negotiable Innovators Thrive!
We are seeking a Call Coordinator with strong communication skills do:
- Call Management
- SLA Reporting
- Productive Time
- Call Escalations
- Call Escalations
- Call Updating and Quality Assurance
Your expertise:
- Minimum Minimum 1 – 2 years Call Coordinator Experience
- Microsoft Office Knowledge
- Basic IT
Senior Manager Of Operations Sandton
Blue Label TelecomsSandton
development processes with broader enterprise operations. This involves strategising and implementing overall organisational effectiveness. The Senior Manager is responsible for aligning and prioritising product profitability. Product Development Oversight Effectively manage and be involved in the entire product development workflows. Operational Efficiency Streamline and optimise processes across the entire operational spectrum enhance overall workflow efficiency. Reduce operational costs, improve resource utilisation, and increase
Project Manager - Infrastructure & Data Centre Specialist
Praesignis LtdSandton
Industry is looking for a Project Manager - Infrastructure & Data Centre Specialist to join their team balances Agile leadership and project/program management. Description: Capacity required for a large initiative related to a move of infrastructure between Data Centres. To plan; direct and co-ordinate the activities years management. Experience in Infrastructure and IT Application hosting. Planning and managing the integration business, and infrastructure. Escalates impediments, manages risk, helps assure value delivery and helps drive
Senior Payroll Operations Manager - Sandton
CatchSandton
on the Senior Operations lead role in optimizing and running our global payroll operation. It includes: related to the company’s ongoing global Payroll operation, including research of underlying information implementation, testing and management of core backend processes. Executing operational processes relating to CEO, Managing Director and COO in laying the foundations for and building the company’s operational processes Understanding and setting up efficient, streamlined operational processes relating to the company’s core global
Project Manager L3 - Infrastructure & Data Centre Specialist - Contract
Sandton
R600 - 650 per hour tech firm is seeking a Project Manager L3 - Infrastructure & Data Centre Specialist to join their team satisfaction
Knowledge, Skills and
Attributes:
- Strong project management skills, including the ability to plan, organize
to manage customer satisfaction, commitment, and expectations to high service levels and manage escalations
Operations Support Sandton
Magnus ConsultingSandton
Our client is looking for an Operational process support for issuing and acquiring. Candidate must be facilitate the documentation and the process of the operations value chain for an issuer which includes customer facilitate the documentation and the processes of the operations value chain for an acquirer which includes activities must facilitate knowledge transfer of all the operational activities within the client's group entities Client Learning and Development candidate must manage and monitor project schedules, risks and ensure
Procurement Manager
Sandton
Market related Monthly erience: Minimum 10 years at senior management level
Change Manager
RecruituCentral Johannesburg
change manager to join their team on a six-month-contract. Purpose of the role The change manager will: methodology and lead change management activities. Leverage a change management methodology, process and Enable the design, development, delivery and management of key communications. Assess the change impact Education and experience Grade 12 PROSCI/ADKAR change management certification or designation desired Knowledge uncertainty, consult with the programme/project manager before engaging with stakeholders outside the immediate
Asset Manager
Sandton
Negotiable seeking an Asset Manager to join our team. As an Asset Manager, you'll play a critical helping clients optimize their investment portfolios, manage risks, and achieve their financial objectives through strategic asset allocation and active portfolio management.
What you’ll do:
- Minimum includes using a ticket system.
- Ability to manage time and workload effectively which includes planning will be beneficial.
- Holistic IT asset management: Oversee IT asset lifecycle from entry into the
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