Call Centre Part Time Jobs in Cape Town
- Cape Town Region (11)
- Bellville (1)
- Woodstock (1)
IT / Computing / Software
- Datafin It Recruitment
- Last 7 days (3)
- Last 3 days (1)
Software Support Technician Cape Town NEW
Datafin It Recruitment
Cape Town Region
including 1st Line Support, Customer Service, Call Centre experience, basic Linux OS commands, SQL/relational certifications. Customer relations, 1st Line Support and Call Centre experience. Experience with a ticket documenting rotational shift work. ATTRIBUTES: Good communication, time management and interpersonal relationship skills
share this job on whatsappCloud Engineer Woodstock
Datafin It RecruitmentWoodstock
escalation from the Service Desk Analyst, Cloud Command Centre or in conjunction with other Specialist teams within systems. Act as a point of escalation for support calls which cannot be resolved by more junior teams. Perform systems/environments. Escalate to vendors as necessary if timely resolution of an incident or problem is not possible partner and supplier requests, telephone calls and emails in a timely and professional manner. Ensure target target SLAs for response and resolution times are met. REQUIREMENTS: A minimum of 3 years of 2nd Line hands-on
Build Engineer Cape Town
Datafin It RecruitmentCape Town Region
who is a prominent provider of CRM and Contact Centre solutions in Southern Africa. They are the pioneers complex software testing procedures/cases Contact Centre Technologies Experience in PBX Skills: Proficiency testing procedures/cases Familiarity with Contact Centre Technologies Experience with PBX systems Education:
Support Engineer Cape Town
Datafin It RecruitmentCape Town Region
Computing Support, Call Handling / ITIL processes, aid with Incident Management and confirm call resolution with with End User before resolving of the call on HEAT. The ideal candidate must have Matric/Grade 12, an ensuring careful and optimal call management and efficiencies. Manage call escalations to 2 nd Level and Delivery Manager. Confirm call resolution with End User before resolving of the call on HEAT. Maintain service consumables. Able to correctly analyse and prioritise calls and requests according to business impact and urgencies
Crm Engineer Cape Town
Datafin It RecruitmentCape Town Region
business. ENVIRONMENT: A top cloud CRM and Contact Centre solutions company in Southern Africa would like external applications and APIs, such as contact centres and Asterix. Ensure data integrity, security, and
Solutions Specialist Cape Town
Datafin It RecruitmentCape Town Region
ENVIRONMENT: A leading provider of cloud CRM and Contact Centre solutions in Southern Africa is seeking to appoint internal resources to deliver projects on scope, on time and on budget. DUTIES: Analyse business processes
Software Test Analyst Cape Town
Datafin It RecruitmentCape Town Region
breakdown work into small deliverables and estimate time to complete work. DUTIES: Ensure the best possible breakdown work into small deliverables. Able to estimate time to complete work. Advantageous – Additional industry
Ionic Developer Cape Town
Datafin It RecruitmentCape Town Region
expertise in both Ionic and ColdFusion to become part of their vibrant development team. This position
Full Stack Developer Cape Town
Datafin It RecruitmentCape Town Region
expertise in both Ionic and ColdFusion to become part of their vibrant development team. This position
Wordpress Developer Cape Town
Datafin It RecruitmentCape Town Region
to detail. Ability to work independently and as part of a team in a fast-paced environment. Strong communication
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