Onboarding and management of partnerships Develop direct response campaigns for funding products Design Design, messaging, test protocols, email and call centre integration, and performance assessment Align brand strategy based on customer behaviour Integrate direct response campaigns, ensuring outbound component interrogate customer insights and segmentation Analyse direct response and customer profiles to identify and enhancements 10 years' experience in direct response marketing (direct mail, email marketing) Financial services
Onboarding and management of partnerships Develop direct response campaigns for funding products Design Design, messaging, test protocols, email and call centre integration, and performance assessment Align brand strategy based on customer behaviour Integrate direct response campaigns, ensuring outbound component interrogate customer insights and segmentation Analyse direct response and customer profiles to identify and enhancements 10 years' experience in direct response marketing (direct mail, email marketing) Financial services
managing, developing and motivating a team of call centre agents. Responsibilities KRA / Main Outputs and Drive the operating rhythm by providing daily direction and communication to agents to ensure that daily and conduct regular quality assurance checks of call and ensure processes and procedures are adhered work problems providing appropriate coaching, direction and resolution Respond appropriately to daily months' experience as a Team Leader / Manager in a call centre environment Completed the in-house supervisory
would include: Cold & Bold Calling, Driving to see clients, selling products as well as services,
on connect calls (assisting and working with an SDR where and if required), discovery calls (presentation software company
experience as a Hair Dresser
-Up-selling and cross-selling skills
-Exceptional communication
customer service skills
-Ability to work without direct supervision
Medi-Spa environment is desirable
-Up-selling and cross-selling skill
-Exceptional communication
customer service skills
-Ability to work without direct supervision
service by effectively managing and coordinating the selling and booking of holiday packages to the Travel Agent by discussing client requirements either via call centre or over e-mail advising on suitable options in
market share by: o actively canvassing and cold calling extensively by area on all potential customers older than 5 years; o advising clients on and selling new value-adding products that could enhance their franchise stores through meetings, visits and cold calling for marketing and sales purposes. Negotiates pricing pricing with clients within given parameters. Calls on between 10 – 15 customers per day (i.e. ±60 per week). Keeps the market share reports updated. Selling of all equipment & consumables to customers
ties:
Call allocated customers daily as per call cycle.
Handle incoming sales or general calls.
Provide support to Sales Representatives by assisting clients or departments.
Assist the Call Centre Supervisor when required.
Assist