We urgently require experienced Call Centre Team leaders for our client based in Pretoria. MUST have
year’s quality management experience in a Call Centre environment to join their team on a 3 year contract or similar ATS systems.
The contact centre service will support the channels below (and any support (both inbound and outbound).
to join our team on a one-month contract basis as Call Center Sales Agents. In this role, you will be responsible Responsibilities:
We urgently require experienced Call Centre Team leaders for our client based in Pretoria. MUST have
We urgently require experienced Call Centre Quality Assurers for our client based in Pretoria. MUST have certificate Responsible for Quality Assurance in the Call Centre Customer Service Matric / Grade 12 Quality Assurance
Job Description:
We urgently require experienced Call Centre Quality Assurers for our client based in Pretoria. MUST have certificate Responsible for Quality Assurance in the Call Centre Customer Service Matric / Grade 12 Quality Assurance
experience in a Call Centre environment to join their team on a 3 year contract The contact centre service will Telephonic support (both inbound and outbound). Walk-in centre face to face support. Instant Messaging/AI Support
deliveries, pricing, etc.) Update call lists Upsale on every sales call made to customers 2. Pricing Receive due no stock. 5. Documentation Keep records of calls and sales and note useful information. Safekeeping cop documentation. 6. Reporting Close all open calls and make sure the customers did received the stock
processing of incoming calls, and placing, connecting and record-keeping of outgoing calls