and skills knowledge. Client Facilitate Training group as per Client curriculum requirements Multi skill Management/Campaign Launches, Upskills, Refreshers Take Calls for minimum 4 hours each month Attend TTT with client and Skill gaps Manage Attrition within Training groups with regular one on ones and EWS Process and Risk feedback on Knowledge and Skill gaps from Gradbay groups. Suggest improvements to Training Manager, Content
and skills knowledge. Client Facilitate Training group as per Client curriculum requirements Multi skill Management/Campaign Launches, Upskills, Refreshers Take Calls for minimum 4 hours each month Attend TTT with client and Skill gaps Manage Attrition within Training groups with regular one on ones and EWS Process and Risk feedback on Knowledge and Skill gaps from Gradbay groups. Suggest improvements to Training Manager, Content