We're seeking Call Centre Agents - Johannesburg (Midrand). To sell a range of products to potential customers & Responsibilities • Making professional sales call to customers. • Knowing the product being sold. Handling and overcoming objections from clients. Call Center experience
We're seeking Call Centre Agents - Johannesburg (Midrand). To sell a range of products to potential customers & Responsibilities • Making professional sales call to customers. • Knowing the product being sold. Handling and overcoming objections from clients. Call Center experience
customer service. The engineer answers incoming calls, tracks all information on the Remedy system along accurately into the Remedy System Manage end to end all calls logged and providing updates to keep customers informed VIP's facing challenges and try and resolve on first call. Gathering information through analytical trouble Identify trends by monitoring and analysing incoming calls, problems and support requests. Use the required forthcoming attractions. Escalation and management of calls to agreed SLA's Avoid requests from breaching target
/>- Interaction with clients through meetings, calls, and emails
- Troubleshoot system issues and
through configuration and resolve Production Support calls
expand our reach. Interview TargetMake proactive calls to prospective students, scheduling interviews to ensuring payment is completed.Conduct regular calling campaigns to convert interviews into applications ReportingMaintain accurate daily reports, including call reports and interview booking trackers and the CRM
client is happy with design Administration duties (calling clients, doing bookings, data capturing on in-house in-house system, quotes, invoicing, follow-up calls) All other duties as specified by supervisor Please
Manage the CRM requirements:
at schools and handing out interest cards Cold calling parents to market the brand Representing the brand events Recruitment of students: Conducting follow up calls to prospective students and scheduling interviews
around the Midrand area. Attend to vistors Answering calls very quickly (3 rings max) Manage reception area
around the Midrand area. Attend to vistors Answering calls very quickly (3 rings max) Manage reception area