Accurately record and process reservations made by phone/fax/email in the Property management system (Opera) confirmed with deposits / full prepayments / voucher numbers where applicable. Follow-up on any special requests
Accurately record and process reservations made by phone/fax/email in the Property management system (Opera) confirmed with deposits / full prepayments / voucher numbers where applicable. Follow-up on any special requests
PBX personnel.
2.Responsible for answering calls in the reservation and PBX Que when needed
3
department.
7.Consistently monitors and controls call volume.
8.Available to all agents/operators
professional communications (face to face, over the phone and via digital)
reservations consultant are responsible for all calls, reservations and quotations for all properties
reservations consultant are responsible for all calls, reservations and quotations for all properties
accuracy of room rates