Support
- Incident Management (IM)
- Change Management (CM)
- Problem Management (PM)
-
Level Support - Incident Management (IM) - Change Management (CM) - Problem Management (PM) - IT Operations
maintained during the project lifecycle Driving change management across the business in order to support various
Operation processes (Incident-, Problem- and Change management) Any additional responsibilities assigned
Product) Controls the overall release and change management of the applications in the area of responsibility
Product)
Go-Live preparation and post Go-Live Support Change Management – Manage changes and present to relevant CAB
(preferable) SAP Analytics. SAP HANA. SAP ABAP. Change request management (SAP transports). Solution Manager configuration
Analytics.
SAP HANA.
SAP ABAP.
Change request management (SAP transports).
Solution Manager