organization and security. Provide excellent customer service , addressing inquiries and ensuring customer satisfaction
Packaging company has a vacancy for a Customer Service Representative . Purpose of the Role: CSR will Packaging World. The target is to ensure excellent service standards and respond efficiently to customer orders levels of customer satisfaction. Role: Customer Service Representative Location: Westmead, Pinetown Durban relevant experience, preferably with a Customer Service/Internal Sales background. Packaging industry experience communicator with negotiation skills Excellent customer service skills, written, verbal communication and listening
internal teams to help improve our products and services. Policy Adherence: Follow communication scripts customer support experience or experience as a client service representative. Strong phone contact handling Examples: Customer Satisfaction Score (CSAT) Service Level (Response Time) Resolution Rate Call
internal teams to help improve our products and services. Policy Adherence: Follow communication scripts customer support experience or experience as a client service representative. Strong phone contact handling Examples: Customer Satisfaction Score (CSAT) Service Level (Response Time) Resolution Rate Call
Our Team in KZN!
German-speaking Customer Service Advisors | R288K/annum
Are you fluent
individuals to join our team as German-speaking Customer Service Advisors at our state-of-the-art office in Durban
helping others and providing exceptional customer service
Strong interpersonal skills and attention
Regulatory exams, accreditation with the Financial Services Regulatory authority and requires continuous professional estate. Provide pro-active, on demand financial service and advice to customers within your allocated customer
Regulatory exams, accreditation with the Financial Services Regulatory authority and requires continuous professional estate. Provide pro-active, on demand financial service and advice to customers within your allocated customer
recommendations on how to get the most from products/services Own proactive processes: host webinars, assist engaged with company and actively using products/services. Build customer loyalty to reduce churn and increase
and Distribution Design reports Work on customer service programme – create informed customer experience insights and interpretation. Evaluate customer service and communicate results back to the business To
policies and procedures. To provide external customer services to Branches and Customers. Customer on Boarding