Insurance field is on the look out for Inbound Contact Centre Consultant to form part of their Team.
This
Direct the overall support on all regional technical infrastructure. Ensure the maintenance of all regional technical infrastructure facilities and the deployment of cross functional regional technical infrastructure projects. Gauteng based.
external client is looking for a Specialist Operations Centre for one of their clients based in Johannesburg client requirements. The Specialist Operations Centre must have experience in developing business cases
PowerPoint and Outlook
Requirements experience in OpenText Archive Centre
Network Operations Centre (NOC) Shift Manager to manage network operations 24/7/365, co-ordinate shift workers and address potential issues promptly Managing and co-ordinating shift workers effectively to ensure continuous with relevant stakeholders Taking accountability for co-ordinating with higher-tier support and external infrastructure At least 3 to 5 years' experience in co-ordinating shifts, managing resources effectively
will be doing:
To plan; direct and co-ordinate the activities of enterprise-wide projects
Project Manager L3 - Infrastructure & Data Centre Specialist to join their team in Sandton on a contract great working environment.
To plan, direct and co-ordinate the activities of enterprise-wide projects related to a move of infrastructure between Data Centres.
Knowledge, Skills and
leading Contact Centre Solutions & Technology Provider serving numerous contact centres and agents practices, and emerging technologies related to contact centre solutions and enterprise software development enterprise environment, preferably within the contact centre industry. Strong understanding of business approach to problem-solving. Familiarity with contact centre technologies and solutions is advantageous