based in Pretoria is seeking to appoint a Field Services Technician to join their dynamic team. The company timely manner. Troubleshoot, test, repair and service personal computers, servers, notebooks and related network equipment. Provide onsite support and service of infrastructure at clients' premises. Provide
iOCO Infrastructure Services: Where Challengers and Innovators Thrive.
We are seeking a Customer Customer Service Engineer I Â with strong problem-solving skills, excellent communication abilities, and a customer-centric approach to service delivery.
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What you’ll expertise:
You've arrived at iOCO Infrastructure Services (iOCO IS), where we are all about delivering outstanding
to join our team. You will be responsible for servicing our clients both remotely and/or on-site as required existing clients have IT infrastructure that is correctly maintained to both Dotcloud's and the client's Proficient in both English and Afrikaans Customer-service oriented with a problem-solving attitude Excellent
iOCO Infrastructure Services Invites You to Explore Possibilities. We are seeking a detail-oriented systems are online, accessible and operating under correct load parameters defined by the client and operational to ensure that the user is satisfied with the service provision.
with people and providing efficient and friendly service, making sure all staff have the tech support and
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insurance company that offers affordable products and services for life, funeral, savings and retirement is seeking pre-implementation and post-implementation testing, Monitor Service Desk queue and manage incidents, requests andproblems experienced with systems, Run production scripts to correct system errors, Provide business support when required
performance of applications and take action to correct deficiencies based on consultation with stakeholders relevant stakeholders. CUSTOMER SERVICE & TCF Maintain as high level of service to customers (internal and and external) according to the service standards as set by the company. Ensure all customers are treated which include Agile and Water Fall. Financial services industry knowledge and experience beneficial.
(Advantageous)
and post-implementation testing,
- Monitor Service Desk queue and manage incidents, requests and problems
with systems,
- Run production scripts to correct system errors,
- Provide business support
(Advantageous) Knowledge and experience on web services development will be advantageous. Ability to analyses validation procedures. Modifying existing software to correct errors to adapt it to new hardware or to upgrade