Responsibilities: Customer Liaison Customer quotations Switchboard duties Invoicing and courier deliveries and
duties Computer Literate Order office supplies Customer service Booking meetings and scheduling Invoicing
duties Computer Literate Order office supplies Customer service Booking meetings and scheduling Invoicing
required from time to time. 2. Customer Interaction: - Ensure customers are received in a friendly and and welcoming manor. - Offer refreshments to customers. 3. Shared Reception Duties: - Backup for reception processes to ensure adherence to ISO compliance and customer satisfaction KNOWLEDGE, QUALIFICATIONS AND SKILLS office administration experience • Must be Customer Service Orientated. • Ability to communicate with
required from time to time. 2. Customer Interaction: - Ensure customers are received in a friendly and and welcoming manor. - Offer refreshments to customers. 3. Shared Reception Duties: - Backup for reception processes to ensure adherence to ISO compliance and customer satisfaction KNOWLEDGE, QUALIFICATIONS AND SKILLS office administration experience • Must be Customer Service Orientated. • Ability to communicate with
within appropriate time frame Ensure that customer service continuously improves Improve quotes completed
Administration Staff Duties Internal sales, customer service All administration duties Quotes, Orders Assist
within appropriate time frame Ensure that customer service continuously improves Improve quotes completed
Administration Staff Duties Internal sales, customer service All administration duties Quotes, Orders Assist
and credit notes are accurate on customer accounts, using Customer Remittances • Update Excel Age Analysis with Sales Order Dept regarding Customers On Hold • Phoning customers for Collection of outstanding accounts analysis with respective comments • Attending to customer queries until resolved • Completion and submission Increase Applications to Management • Sending customers credit limit increase letters on approval of the application {Must be signed by a Director of the Customer's Company to be valid} • Completion and submission