Responsibilities:
Direct the overall support on all regional technical infrastructure. Ensure the maintenance of all regional technical infrastructure facilities and the deployment of cross functional regional technical infrastructure projects. Gauteng based.
external client is looking for a Specialist Operations Centre for one of their clients based in Johannesburg depending client requirements. The Specialist Operations Centre must have experience in developing business Service Catalog, ServiceNow ITSM Platform, etc. - Operate with a strong sense of urgency, ensuring that the within Service Operations and collaboratively work with the wider Service Operations leadership team of a highly effective and integrated Service Operation function - Seek advice from centralised competencies
Contract Management, is seeking an Implementation and Training Specialist to join their vibrant team. The ideal managing seamless integration, delivering thorough training to users, and addressing client support queries and user access management. Training Delivery: Develop comprehensive training materials, including user user guides, tutorials, and training videos, to support client onboarding and user adoption. Conduct engaging engaging and interactive training sessions for clients, both onsite and remotely, to ensure effective utilization
Insurance field is on the look out for Inbound Contact Centre Consultant to form part of their Team.
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Building campaigns using:
Insurance field is on the look out for Inbound Contact Centre Consultant to form part of their Team. This role
PowerPoint and Outlook
Requirements experience in OpenText Archive Centre
year’s quality management experience in a Call Centre environment to join their team on a 3 year contract or similar ATS systems.
The contact centre service will support the channels below (and any support (both inbound and outbound).