As a Contact Department Agent, you will be the first point of contact for our customers, providing support and resolving queries via multiple channels including phone, email, social media, and live chat. This role is essential for maintaining customer satisfaction and contributing to the overall suc
Site Manager – FSS – Durban The position of a Site Security Manager is vacant in Durban reporting to the Operational & Branch Manager. The overall purpose of the position is to ensure that all site specific security requirements are adhered to and that the Client’s needs are efficiently an
As a Contact Department Agent, you will be the first point of contact for our customers, providing support and resolving queries via multiple channels including phone, email, social media, and live chat. This role is essential for maintaining customer satisfaction and contributing to the overall suc
registered with the Department of Higher Education and Training (DHET) to provide higher education qualifications between years of study. Works with the Admission Centre to understand different curriculum scenarios (e Service Level Agreement for the Customer Relations Centre and escalates queries to the Senior Customer Relations student contact made by the Customer Relations Centre on the academic system. Provides various letters/documents Supports other member of other Customer Relations Centre team to ensure and drive the efficient resolution
clients, engage in-opportunity accounts, host 1 on 1 training sessions, monitor client's health scores Keep experience Experience with Microsoft 365 Admin Centre/Google Workspace Admin preferred Ability to build
Service Skills Previous experience within the contact centre/insurance industry beneficial Experience Required:
Service Skills Previous experience within the contact centre/insurance industry beneficial Experience Required:
Service Skills Previous experience within the contact centre/insurance industry beneficial Experience Required:
futures to them. The role calls for formal in-house training, the completion of the prescribed Regulatory exams
futures to them. The role calls for formal in-house training, the completion of the prescribed Regulatory exams