Customer Care Call Centre Agent Jobs in Kwazulu Natal
- South Africa (28)
- eThekwini (17)
- Umhlanga Rocks (4)
- KwaZulu-Natal (2)
- iLembe (2)
- Durban (1)
- Mount Edgecombe (1)
- Westville (1)
IT / Computing / Software
- Crayon (6)
- Careerbox (4)
- Helen Lucre Resourcing Ltd. (4)
- Sabenza It Recruitment (4)
- 121talent Pty Ltd (3)
- Recruit Assist (3)
- Armstrong Appointments (2)
- Dlk Group (2)
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- Last 7 days (15)
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Product Manager - Insurance (call Centre Industry)
The Wright Recruitment
Umhlanga Rocks
business, including marketing, sales, compliance, and customer service You have experience working with annuity-based are met. You have a customer-focused mindset . You will need to understand customer needs and preferences
share this job on whatsappIt Help Desk Technician Durban
Credit Solutions Services eThekwini
its solution. Must be customer-oriented and patient to deal with difficult customers. The goal is to create technical desktop level support to the agents in the call centre Handing the daily IT Incidents service looping Serve as the first point of contact for customers seeking technical assistance over the phone or maintenance upgrades Provides 24X7 IT support in the call centre on hardware and software matters Timely creates experience as a help desk technician or other customer support role Graduate with specialization in Information
Product Trainer Umhlanga
CareerboxSouth Africa
to train new trainees and develop the existing agent capabilities. Can confidently deliver required courses Management/Campaign Launches, Upskills, Refreshers Take Calls for minimum 4 hours each month Attend TTT with client Coordinate with Gradbay Manager to help transition agent from Training to Gradbay as per expectations Coach Coordinate with Gradbay Manager to help transition agent from Training to Gradbay as per expectations Keep
Product Trainer Market Related
CareerboxSouth Africa
to train new trainees and develop the existing agent capabilities. Can confidently deliver required courses Management/Campaign Launches, Upskills, Refreshers Take Calls for minimum 4 hours each month Attend TTT with client Coordinate with Gradbay Manager to help transition agent from Training to Gradbay as per expectations Coach Coordinate with Gradbay Manager to help transition agent from Training to Gradbay as per expectations Keep
Risk Analyst
121talent Pty LtdeThekwini
- 3 years' experience in Fraud Risk and/or, Call Centre environment is essential SQL experience is advantageous Fraud cases (calls and emails) are actioned to provide assistance / feedback to customers. Load security transactions / activity cannot be confirmed with customers and make clear notes on the fraud monitoring and validity of suspicious transactions / activity with customers to detect / prevent fraud (all fraud types) Ensure deviations from procedures immediately. Dealing with customers in a professional manner Provide feedback to internal
Risk Analyst Durban
121talent Pty LtdeThekwini
- 3 years' experience in Fraud Risk and/or, Call Centre environment is essential SQL experience is advantageous Fraud cases (calls and emails) are actioned to provide assistance / feedback to customers. Load security transactions / activity cannot be confirmed with customers and make clear notes on the fraud monitoring and validity of suspicious transactions / activity with customers to detect / prevent fraud (all fraud types) Ensure deviations from procedures immediately. Dealing with customers in a professional manner Provide feedback to internal
Durban
Armstrong AppointmentseThekwini
administrative and technical support services to the Customer Services Division and to ensure the smooth and branches in resolving ATM issues, alternatively logs a call with ATM Service Provider and follows up until resolved Mobile applications support queries escalated by agents. Relief Duties Acts as a backup in the absence enhancements. Assists in the logging and fielding of calls received from branches and clients. Participates
Virtual Branch Transactional Bank - Ssvbtb
Armstrong AppointmentseThekwini
administrative and technical support services to the Customer Services Division and to ensure the smooth and branches in resolving ATM issues, alternatively logs a call with ATM Service Provider and follows up until resolved Mobile applications support queries escalated by agents. Relief Duties Acts as a backup in the absence enhancements. Assists in the logging and fielding of calls received from branches and clients. Participates
Bi Business Analyst Durban
Helen Lucre Resourcing Ltd.eThekwini
Logistics Company with footprint in all major SA centres has an opening in their Durban office. This is ways of presenting and analysing data to improve customer and user experience as well as identify ways to
Manager Applications Durban NEW
Amasiko GroupeThekwini
Communications Technology division at the Ithala Trade Centre. We are currently seeking a qualified and experienced system testing and implementation Manage support calls to ensure user support and that high service levels
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