industry. We are seeking a talented Call Centre Agent as well as Call Centre Team Leader to join our team and success. Call Centre Team Leader Assist in designing debtor engagement processes with the Call Centre Manager members. Monitor and manage call centre productivity. Compile call centre feedback as needed. Conduct underperforming agents. Conduct quality assessments. Manage debtor engagement escalations. Achieve call centre performance programs. Build sustainable morale and team. Call Centre Agent Contacting Debtors: Initiate contact with
industry. We are seeking a talented Call Centre Agent as well as Call Centre Team Leader to join our team and success. Call Centre Team Leader Assist in designing debtor engagement processes with the Call Centre Manager members. Monitor and manage call centre productivity. Compile call centre feedback as needed. Conduct underperforming agents. Conduct quality assessments. Manage debtor engagement escalations. Achieve call centre performance programs. Build sustainable morale and team. Call Centre Agent Contacting Debtors: Initiate contact with
young people with great potential, through a Call Centre Learnership NQF Level 4 which will be based at youth with call centre skills, experience and knowledge required to deliver excellent customer service. one- stop call resolution employee. · Capturing and updating of information · Ensure that Customer Service unemployed and not studying fulltime. · A passion for customer service and a professional attitude at all times
rewarding career. As a Debt Review Agent, you will engage with customers telephonically, gathering required include providing financial assessments, informing customers of our solution and its benefits, and guiding Excellent communication skills Ability to listen to customer needs Confident telephone manner Excellent interpersonal
rewarding career. As a Debt Review Agent, you will engage with customers telephonically, gathering required include providing financial assessments, informing customers of our solution and its benefits, and guiding Excellent communication skills Ability to listen to customer needs Confident telephone manner Excellent interpersonal
young people with great potential, through a Call Centre Learnership NQF Level 4 which will be based at youth with call centre skills, experience and knowledge required to deliver excellent customer service. one- stop call resolution employee. · Capturing and updating of information · Ensure that Customer Service unemployed and not studying fulltime. · A passion for customer service and a professional attitude at all times
for securing customers, by qualifying leads (qualified prospects) into paying customers. The role assists assists and advises customers on the service or bundle of services required to meet their specific needs and collaboratively with Customer Services team members to ensure customer expectations and company revenue prospective customers.
laws and regulations to facilitate favourable customer outcomes regarding tax compliance. Responsibilities Collaboration with the Customer Services team is essential to meet both customer expectations and revenue Primarily: Engage with customers. Request SARS E-filing profile and update customer details as required Complete SARS registrations and reactivations for customers. Complete tax status checks on e-Filing to evaluate Tax/ Financial Services/ Banking/ Customer Service or Call Centre experience. Exposure to and/or theoretical
laws and regulations to facilitate favourable customer outcomes regarding tax compliance. Responsibilities Collaboration with the Customer Services team is essential to meet both customer expectations and revenue
laws and regulations to facilitate favourable customer outcomes regarding tax compliance Being a liaison responsibilities: a) Engage with customers b) Request SARS E-filing profile and update customer details as required Complete SARS registrations and reactivations for customers d) Complete tax status checks on e-Filing to evaluate Tax/ Financial Services/ Banking/ Customer Service or Call Centre experience c) Exposure to and/or theoretical