Customer Care Call Centre Agent Jobs in South Africa

Quality Assurance Agent: Call Centre

Pretoria

 Negotiable

Quality Assurance Agent with 5+ year’s quality management experience in a Call Centre environment to join or similar ATS systems.

The contact centre service will support the channels below (and any support (both inbound and outbound).

Campaign Manager (call Centre)

Pretoria

 25,000.00 Monthly

Building campaigns using:

• Excalibur (beneficial)
• RocketMailer
• RealConnect
• Managing data sets
• Knowledge of the collections environment, specifically a Bank as a portfolio.

• Grade 1

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Contact Centre Agent

 Goldenrule

South Africa

Insurance field is on the look out for Inbound Contact Centre Consultant to form part of their Team. This role

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Product Manager - Insurance (call Centre Industry)

 The Wright Recruitment

Umhlanga Rocks

business, including marketing, sales, compliance, and customer service You have experience working with annuity-based are met. You have a customer-focused mindset . You will need to understand customer needs and preferences

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Call Coordinator

Sandton

 Negotiable

Innovators Thrive!

We are seeking a Call Coordinator with strong communication skills do:

• Call Management
• SLA Reporting
• Productive Time
• Call Escalations
• Call Escalations
• Call Updating and Quality Assurance

Your expertise:

• Minimum Minimum 1 – 2 years Call Coordinator Experience
• Microsoft Office Knowledge
• Basic IT

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Team Leader: Care Operations

Johannesburg

Position: Team Leader: Care Operations

Department: Bonitas Hospital Management Services

Grade: -Ensure that escalation management is done by Senior Agent(s). Address limited number of escalations. Process

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It Customer Engineer

Johannesburg

Performance Areas
Customer Service
- Receive calls from senior customer engineer/ help desk.
- Escalate problems to senior customer engineer if necessary.
- Provide temporary that the problem is resolved.
- Ensure all customer queries are attended to and resolved within agreed />- Keep users posted on the progress of their calls.
- Ensure that there are no comebacks on work Respond to remote/satellite customer call-outs (hardware, software and network calls).
- Provide telephone

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Agent Johannesburg

 Recruitforce Group

Johannesburg

 R60K - R80k per month, depending on skills and exp

well-established Logistics company is looking for an Agent Performance And Relationship Manager to join their in African trade countries. Responsibilities: •Agent Network Management •Risk Management •Collaboration implementation •Commerial expertise including: agent management •Africa Risk management experience will advantegious •In-depth knowledge of trade regulations, customs procedures, and logistics in the African region

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Manager: Operations - Data Centre.

Johannesburg

 Negotiable on experience

Direct the overall support on all regional technical infrastructure. Ensure the maintenance of all regional technical infrastructure facilities and the deployment of cross functional regional technical infrastructure projects. Gauteng based.

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Specialist Operations Centre

 Datacentrix

Johannesburg

external client is looking for a Specialist Operations Centre for one of their clients based in Johannesburg client requirements. The Specialist Operations Centre must have experience in developing business cases service portfolio roadmap, maturity path, and customer priorities and drive to improve maturity levels

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