We are recruiting a Hospitality Call Centre Agent for an organisation based in the northern suburbs of relevant departments Troubleshoot Track and report on calls handled Other day to day administrative duties as
Call Centre Consultants. The ideal candidates for this positions are: school leavers/students/junior to: Communicate telephonically with Customers Assist Customers telephonically with queries Requirements: & Afrikaans Ability to work shifts The post Call Centre Consultants appeared first on freerecruit.co
services, resolving issues, providing extensive customer service to local and foreign clients, managing
Drivers License and own transport.
3 years of Customer Facing experience in a selling type environment
Matric and 3 years Customer Support / Internal Sales experience is essential
Experience in a Medical
administration from point of order to final delivery to the customer
Generating quotes
Preparing pro-forma
Level Agreement of 24 hours
Liaising with customers telephonically and via email
Deal with Sales
invoices for consignment orders received by the customer and the Sales Consultant
Replace medical
required
Assisting with afterhours emergency call if required
Removing consignment items invoiced
and into Africa, requires an experienced Customer Support Agent. This position is based in Midrand. Please pharmaceutical industry experience. Matric and 3 years Customer Support / Internal Sales experience is essential administration from point of order to final delivery to the customer Generating quotes Preparing pro-forma invoices Service Level Agreement of 24 hours Liaising with customers telephonically and via email Deal with Sales Reps invoices for consignment orders received by the customer and the Sales Consultant Replace medical consignment
and into Africa, requires an experienced Customer Support Agent. This position is based in Midrand. Please pharmaceutical industry experience. Matric and 3 years Customer Support / Internal Sales experience is essential administration from point of order to final delivery to the customer Generating quotes Preparing pro-forma invoices Service Level Agreement of 24 hours Liaising with customers telephonically and via email Deal with Sales Reps invoices for consignment orders received by the customer and the Sales Consultant Replace medical consignment
Minimum requirements:
clients Handle phone and email enquiries Resolve customer complaints Process applications Meet productivity KPIs and financial targets Provide outstanding customer service Be familiar with e-commerce system application application processes Ensure that all requests from customers are managed accurately and timeously Assess and Engage with customers and provide feedback on applications Contact and follow up with customers (request level of customer service Matric Strong sales experience (critical) 3- 5 years Call Centre experience
clients Handle phone and email enquiries Resolve customer complaints Process applications Meet productivity KPIs and financial targets Provide outstanding customer service Be familiar with e-commerce system application application processes Ensure that all requests from customers are managed accurately and timeously Assess and Engage with customers and provide feedback on applications Contact and follow up with customers (request level of customer service Matric Strong sales experience (critical) 3- 5 years Call Centre experience
to identify and understand customer needs, delivering a first-class customer service while remaining committed committed to treating customers fairly. Speaking directly with clients via an inbound line and provide inquiries. Answer incoming calls and promptly address customer inquiries. Provide customers with comprehensive identify, investigate, and resolve customer issues. Maintain detailed call logs and generate reports as needed needed. Assist frustrated customers and escalate issues to team leaders when necessary. Consistently uphold