Effective management and oversight of customer service operations, including oversight of: Daily vehicle and tracking systems (Auto Manage) Ensure that customers' service files are up-to-date and readily available
internationally for over 5000 clients REPORTING TO THE CUSTOMER LIAISON SUPERVISOR JOB PURPOSE: To provide an JOB FUNCTION: Quotations are drafted and sent to customer in time Quotes and Orders are processed accurately project status All queries/complaints are handled to customer satisfaction Orders, contracts and confirmations confirmed and customer is communicated with accordingly External and internal customer orders and queries
provide internal administrative support, resolve customer queries timeously and render efficient after sales sales service Key Tasks: Query resolution Customer support Customer PODs Render after-sales service Provide
not limited to security, garden services, frail care, kitchen and the smaller operators. Ensure general repair and renewals program for the village service Centre, communal areas and grounds maintenance. Manage operators as well as the service Centre. The catering and frail care must be done on a 6-monthly basis thereof by those who use it. Ensure that the service Centre is kept clean and tidy and user-friendly. Health evacuation and emergency procedures for the Frail Care Centre and ensure it is in place. Ensure all emergency
They have a low turn over and their staff is taken care of. They are looking for a Prject Coordinator to
They have a low turn over and their staff is taken care of. They are looking for a Prject Coordinator to
responsible for reception, internal sales, walk-in customers, admin (includes filing invoices) and matching quality, world class customer experience, innovating new solutions and meeting customers' needs, having a correspondence Internal Sales: Attending to walk-in customers and vistors, greeting with a positive, helpful check stock and confirm stock availability with customers / Sales Rep) Send quotes / pro-forma invoices required Receive proof of payment (POP) for COD customers Prepare picking slips for deleiveries and sending
responsible for reception, internal sales, walk-in customers, admin (includes filing invoices) and matching quality, world class customer experience, innovating new solutions and meeting customers' needs, having a correspondence Internal Sales: Attending to walk-in customers and vistors, greeting with a positive, helpful check stock and confirm stock availability with customers / Sales Rep) Send quotes / pro-forma invoices required Receive proof of payment (POP) for COD customers Prepare picking slips for deleiveries and sending
request.
Obtaining orders for service from Customers when required.
Following up on all pending completed and invoicing work in accordance with customer orders and quotations. Run weekly SAGE report duties as required.
Update and maintain customer contact and equipment data information to ensure with internal sales and "walk-in" customers
Monthly Invoicing and follow up on outstanding outstanding payments
Li e with customers to ensure that equipment is delivered on time
Preparing
The Role: To generate sales, manage an existing customer base and manage the administrative duties associated possess excellent selling skills Review current customer list and identify/pursue leads Obtain leads from Business Development Managers Resolve queries Render customer support Source information from various sources information Administrative duties Obtain request from customer to return goods Identify and resolve errors Refer of goods Generate credit notes and liaise with customers until all issues are resolved Complete the return