To provide efficient and effective customer service to the Customer New equipment installation, such as timeously to customer queries and always provide feedback Actively find ways to improve customer service Provide Provide customer service as per agreed SLA's Constantly ensure that reference numbers are provided to to customers / users when logging an incident Consistently conduct oneself in a professional, polite,
To provide efficient and effective customer service to the Customer New equipment installation, such as timeously to customer queries and always provide feedback Actively find ways to improve customer service Provide Provide customer service as per agreed SLA's Constantly ensure that reference numbers are provided to to customers / users when logging an incident Consistently conduct oneself in a professional, polite,
of online orders and providing support to both customers and retail stores. Your main objective will be and promotions are effectively communicated to customers. Monitor and revise categorization of products online wallet cashouts and refund requests from customers in a timely manner. Ensure accurate recording specials, promotions, and product offerings. Analyse customer feedback and suggest improvements to enhance the shopping experience. 6. Customer and Retail Store Support: Provide assistance to customers who encounter difficulties