responsible for:
from a Freight Forwarding Company is seeking a Customs Broker to join their team
This will be to
Responsibilities Ensure improvement of Customer Satisfaction through customer service initiatives and strategies manage the achievement of service performance that meets or exceeds customer expectations and differentiates the company from the competitors Ensure regional service standards are met or exceeded on all OPS scorecards performance Control and Management of pending customs cases, stops and post clearance operations Maintain excellent relationships with customs officials, carriers as well as customers to ensure timely movement
vital role in delivering an efficient service to our valued customers. As a leading provider of Apple products products, we are committed to ensuring that each customer receives their order safely and on time, creating Delivery: Deliver orders safely and on time to customer addresses, meeting daily targets set by the budget concerns/issues. Customer Interaction: Ensure interactions and handovers with customers are orderly, polite maintaining our commitment to exceptional customer service. Issue Escalation: Promptly escalate any address
play a crucial role in our operations, assisting customers with their parts needs, providing expert advice
have a passion for vehicles and a knack for customer service, we want to hear from you!
Key Requirements:
hazardous materials.
3. Customs Clearance:
ensuring that parts are readily available for customer sales, service repairs, or internal use. By coordinating coordinating closely with the purchasing, shipping and service departments, and parts sales, the Assistant Spares the balance between optimal inventory levels and customer satisfaction. His efforts contribute to the smooth of spare parts, ensuring inventory levels meet customer demand without excessive surplus. Implement and handled timeously. Goods dispatched: Ensure that customer orders are picked daily, packed securely, labelled
the warehouse to meet organizational goals and customer expectations.
Responsibilities:
quality standards.
6. Customer Service: Collaborate with sales, customer service, and logistics teams teams to fulfill customer orders accurately and timely. Respond to customer inquiries and address any issues availability. Strive to meet or exceed customer expectations for service quality and delivery times.
7 optimize warehouse expenses while maintaining service levels. Analyze budget variances and implement