Job title: Customer Success Consultant
Our client, based in Somerset to join their team in the position of Customer Success Consultant as soon as providing dedicated training and support services to ensure customer success.
Overview and Skills Skills needed:
Cape Town dealership is looking for a skilled Service Manager to oversee a sizable and busy workshop
focused on customer satisfaction, and ensuring targets and CSI standards and satisfactory customer service
You will need to have at least 3 recent years of Service Management experience in a franchised motor dealership
Drivers License
Have at least 3 Years RECENT of Service Management experience in a franchised motor dealership
(non-negotiable)
Excellent leadership and customer service skills
Above-average business acumen
Customer Training Support Consultant (POS 24081)
Somerset West
R 18 000 packages
Closing Date: 30 April 2024
packages
Closing Date: 28 February 2024
management metrics End-to-end customer journey data analysis FAAS (funding as a service) Onboarding and management campaigns across various marketing channels Manage customer email campaigns Develop and execute automated automated communication strategy based on customer behaviour Integrate direct response campaigns, ensuring outbound and interrogate customer insights and segmentation Analyse direct response and customer profiles to identify criteria and messaging Understand customer behaviour and trends, customer contact management Share insights
management metrics End-to-end customer journey data analysis FAAS (funding as a service) Onboarding and management campaigns across various marketing channels Manage customer email campaigns Develop and execute automated automated communication strategy based on customer behaviour Integrate direct response campaigns, ensuring outbound and interrogate customer insights and segmentation Analyse direct response and customer profiles to identify criteria and messaging Understand customer behaviour and trends, customer contact management Share insights
Introduction Services Provided Digital Marketing Solutions: Crafting custom strategies that enhance online online presence and engagement. Lead Generation Services: Generating high-quality leads through optimized compelling content that improves brand recognition and customer interaction. Social Media Management: Managing parties, increasing conversions and retaining customer interest. SEO (Search Engine Optimization): Improving promote digital marketing and lead generation services Developing and maintaining a thorough knowledge
responsible for overseeing the relationships with key customers to ensure long-term success of the company. The strong trusting relationships with strategic customers by identifying the relevant needs and requirements planning to improve customer results
efficient, and cost-effective services are delivered to meet customer expectations Assist with marketing management experience Understanding of financial services / business funding (advantageous) Able to work
a regular basis to ensure timely delivery and service.