OneCart is looking for passionate Customer Support Agents to join the family. Be a part of a dynamic real-time calls/emails/social media posts from our customers. You must be calm in the face of a chaos, caring Our customer support professionals are dedicated to supporting customers and resolving customer queries High-energy and self-reliant. Provide support to customers with efficiency and urgency. Identify common trends quickly identify and resolve customer inquiries. Act with the customer in mind and advocate for the user
seeking an eCommerce Customer Support Associate to deliver exceptional customer service and support the business. Purpose of Position: Provide top-notch customer support by solving payment, refund, gift card offers endless growth opportunities for eCommerce Customer Service agents. Be part of a diverse, driven team marketing or business science preferred Proven customer focus and experience approach In-depth knowledge
Direct Reporting Line: Senior Customer Relations Officer Varsity College is an educational brand of The Varsity College, Sandton Campus has a vacancy for a Customer Relations Officer. Duties and Responsibilities: student is advised correctly. Supports the Senior Customer Relations Officer, Campus Deputy Head and/ or Agreement for the Customer Relations Centre and escalates queries to the Senior Customer Relations Officer Captures details of all student contact made by the Customer Relations Centre on the academic system. Provides
Extensive knowledge of vehicle replacement parts. Customer service. To provide an exceptional level of service service to current and prospective customers relating to all parts being sold over the counter, online will assist the customer in understanding the Companies products and identify solutions to fit their needs sales and renewals, whilst continuing to achieve customer satisfaction levels. If you meet the above-mentioned
Extensive knowledge of vehicle replacement parts. Customer service. To provide an exceptional level of service service to current and prospective customers relating to all parts being sold over the counter, online will assist the customer in understanding the Companies products and identify solutions to fit their needs sales and renewals, whilst continuing to achieve customer satisfaction levels. If you meet the above-mentioned
Ensuring quick, effective and continual customer service. Keen eye for details, strong resolution
Represent the customer to the rest of the business - Customer Advocate
Demonstrate communication both oral and written
Applying customer service/care principles to all calls
Working (Preferred)
Excellent listening skills
Customer Centricity
Results orientated
A
driven
assessments, upselling, and engaging extensively with customers. Previous experience in Car Rental is preferred
least 2 years of Counter Sales/Internal Sales and Customer Service experience.
A Valid Drivers License
driven
manual applications, welcoming and assisting Customers (Walk-In and General Visitors) , in accordance