URGENT NEW PERMANENT VACANCY LOGISTICS CUSTOMER SERVICE OFFICER (LOGISTICS & TRANSPORT) KORSTEN, (ADVANTAGEOUS) Minimum of 2 - 3 years' experience in customer service or logistics management Experience in respect of customer service & excellence & complete customer satisfaction Excellent customer service RESPONSIBILITES: Main duties & Job Function: The Customer Service Officer is responsible for managing all specifically in respect of Customer satisfaction and excellent customer service. Customer satisfaction is a priority
URGENT NEW PERMANENT VACANCY LOGISTICS CUSTOMER SERVICE OFFICER (LOGISTICS & TRANSPORT) KORSTEN, (ADVANTAGEOUS) Minimum of 2 - 3 years' experience in customer service or logistics management Experience in respect of customer service & excellence & complete customer satisfaction Excellent customer service RESPONSIBILITES: Main duties & Job Function: The Customer Service Officer is responsible for managing all specifically in respect of Customer satisfaction and excellent customer service. Customer satisfaction is a priority
ability to coordinate logistics activities to meet customer requirements and project deadlines.
Key
planning
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Customer Service: If you provide services directly to customers, you are responsible responsible for maintaining a high level of customer satisfaction. This may include being punctual, courteous
Analyse logistics trends, market conditions and customer requirements to identify opportunities for improvements Build and maintain strong relationships with customers, suppliers and third party logistics providers
Karoo and Coastal town for routing purposes
Customer centric/focussed approach in the execution of responsible for all Supplier delivery/receiving; All customer deliveries picking, loading out
All inter receiving and picking, loading out; All returns from customer/suppliers and inter branch goods
Investigations
utlilising the Oracle system
and transport operational plans to service end customer needs. • Liaising, communicating and assisting guidelines for the planning department • Managing customer service • Resolving and attending to escalated
Analyse logistics trends, market conditions and customer requirements to identify opportunities for improvement Build and maintain strong relationships with customers, suppliers, and third-party logistics providers