guidance to both customers and staff. Provide daily customer service and advice to customers, including counter counter sales Handle customer complaints and queries Manage claims processing, including verifying excess certificate 3 years experience in sales and/or customer service within automotive or building glass installations
guidance to both customers and staff. Provide daily customer service and advice to customers, including counter counter sales Handle customer complaints and queries Manage claims processing, including verifying excess certificate 3 years experience in sales and/or customer service within automotive or building glass installations
URGENT NEW PERMANENT VACANCY LOGISTICS CUSTOMER SERVICE OFFICER (LOGISTICS & TRANSPORT) KORSTEN, (ADVANTAGEOUS) Minimum of 2 - 3 years' experience in customer service or logistics management Experience in respect of customer service & excellence & complete customer satisfaction Excellent customer service RESPONSIBILITES: Main duties & Job Function: The Customer Service Officer is responsible for managing all specifically in respect of Customer satisfaction and excellent customer service. Customer satisfaction is a priority
delivering on both target and high customer satisfaction measures Customers New & Existing
Develop maintain strong existing customer relations and loyalty through ensuring customer satisfaction.
Respond Respond to customer enquiries/complaints.
Manages a defined portfolio of potential customers and wins Seeks and prospects for BC targets to win new customers generally in the 60k-1000k Euro range Net Sales Business Customers
Builds rapport and trust with customers by being informed about customers business
delivering on both target and high customer satisfaction measures Customers – New & Existing • Develop existing customer relations and loyalty through ensuring customer satisfaction. • Respond to customer enquiries/complaints . • Manages a defined portfolio of potential customers and wins them for a lasting business relationship Seeks and prospects for BC targets to win new customers generally in the 60k-1000k Euro range Net Sales Business Customers • Builds rapport and trust with customers by being informed about customer's business
delivering on both target and high customer satisfaction measures Customers – New & Existing • Develop existing customer relations and loyalty through ensuring customer satisfaction. • Respond to customer enquiries/complaints . • Manages a defined portfolio of potential customers and wins them for a lasting business relationship Seeks and prospects for BC targets to win new customers generally in the 60k-1000k Euro range Net Sales Business Customers • Builds rapport and trust with customers by being informed about customer's business
URGENT NEW PERMANENT VACANCY LOGISTICS CUSTOMER SERVICE OFFICER (LOGISTICS & TRANSPORT) KORSTEN, (ADVANTAGEOUS) Minimum of 2 - 3 years' experience in customer service or logistics management Experience in respect of customer service & excellence & complete customer satisfaction Excellent customer service RESPONSIBILITES: Main duties & Job Function: The Customer Service Officer is responsible for managing all specifically in respect of Customer satisfaction and excellent customer service. Customer satisfaction is a priority
in the market where business can be developed. Customer Relationship Development / Prospecting Develop relationship management plans for complex potential customer accounts to identify and build relationships with relevant decision makers and influencers within the customer organisation and to enable effective two-way flow flow of information and resolution of issues. Customer Needs Clarification Set clear objectives for each of decision makers and influencers within the customer organisation; gather and analyse relevant information;
in the market where business can be developed. Customer Relationship Development / Prospecting Develop relationship management plans for complex potential customer accounts to identify and build relationships with relevant decision makers and influencers within the customer organisation and to enable effective two-way flow flow of information and resolution of issues. Customer Needs Clarification Set clear objectives for each of decision makers and influencers within the customer organisation; gather and analyse relevant information;
· Serve as the primary point of contact for customers, addressing inquiries, providing product information Build and maintain strong relationships with customers to ensure satisfaction and retention. · Stay updated communicate with customers and promote sales. · Provide technical support and assistance to customers, addressing preferred, · Previous experience in internal sales, customer service, or related roles, preferably in the electrical record of achieving sales targets and building customer relationships. · Strong administration skills