Quality Assurance Agent with 5+ year’s quality management experience in a Call Centre environment to join ATS systems.
The contact centre service will support the channels below (and any other new Email support.
cketMailer
in the telecoms industry requires a Call Centre & Remote Support Manager in Nelspruit. The candidate responsible for overseeing and optimizing customer support operations, contributing to a positive customer customer experience and the overall success of the support team. Lead a team Monitor performance Quality assurance Experience in the Telecoms industry Able to analyze data R17,500 - R25,000
Insurance field is on the look out for Inbound Contact Centre Consultant to form part of their Team. This role
Insurance field is on the look out for Inbound Contact Centre Consultant to form part of their Team.
This
Direct the overall support on all regional technical infrastructure. Ensure the maintenance of all
You are highly numerate and enjoy working with data You are analytical and have good research skills trends and analyse data related to the development of a product. You will use this data to make informed
What you will be doing:
To plan; direct and co-ordinate the activities of enterprise-wide projects to ensure that project goals are accomplished and to develop project plans specifying goals; strategy; staffing; scheduling; identification of risks; contingency plans and alloca
technical issues relating to Data, VOIP, Firewalling