detail-oriented IT Support Engineer with 3 years of experience in providing top-notch technical support to clients administering user accounts. Responding to users IT support requests within agreed SLA's/turnaround times. problem through to resolution. Providing technical support on-site or via remote-access systems as may be Experience: Proven work experience as a technical support engineer. Technical Skills: Operating Systems: TCP/IP, DNS, DHCP, Switches, Routers. Hardware: Desktops, Laptops, Printers, Servers. Software: Microsoft
excellence with our Advanced SAP PP Operations Support Consultant. Seamlessly integrating SAP PP expertise expertise with unparalleled operational support, we optimize production planning and scheduling. Our consultants Elevate your production processes with our advanced support solutions. Essential Skills Requirements: - SAP issues - Proactively proposing solutions to improve support of (new) business processes Qualifications/Experience: Blueprint document - Support Operations in BMW Plants as part of the operations support team - Interaction
Seeking an experienced Senior IT Support Engineer for a full time on-site position based in Sandton. Duties & Responsibilities: Support a multinational customers network in South Africa and 3 branches Remote technical support for 3 branches in Africa Windows Support, Full Networking Support, FortiGate Firewall product range Hardware Support Will be required from time to time to do after hours support for the customers a clean criminal record. Daily tasks, printer support, firewall and security checking. Internet management
looking for an experienced Systems Support Analyst. A Systems Support Analyst who is specializing in ERP initiatives within the organization. As a Systems Support Analyst, you'll have the opportunity to stay updated Financial Accounting. 5 years experience in System Support or Supply Chain. 2 years experience in project are ready to elevate your career as a Systems Support Analyst, then seize this opportunity by submitting
To lead a team of second line technical support agents, ensuring swift and effective resolution of customer satisfaction and retention by implementing innovative support strategies, managing team productivity, and maintaining integrate new, efficient methods for technical support delivery. • Plan and coordinate team activities Analyse performance data to continually refine support processes. • Proactively identify and remove operational day-to-day operations of the second line technical support team. • Ensure effective handling and resolution
/>- Proactively proposing solutions to improve support of (new) business processes
- Support Operations in BMW Plants as part of the operations support team
- Interaction
provide support
- Execute changes through configuration and resolve Production Support calls
integrate new, efficient methods for technical support delivery.
- Plan and coordinate team activities
Analyse performance data to continually refine support processes.
- Proactively identify and remove
day-to-day operations of the second line technical support team.
- Ensure effective handling and resolution
- Lead and motivate a team of technical support agents.
- Conduct performance evaluations
Mimecast; Knowledge of Manage Engine Products (Desktop Central, Log 360, Ops Manager); Knowledge of Azure
a great job opportunity for an IT and Helpdesk Support Technician to join our team in Craighall, Johannesburg have two years or more experience in helpdesk support, this job could be perfect for youWe have a great great job opportunity for an IT and Helpdesk Support Technician to join our team in Craighall, Johannesburg helpdesk support, this job could be perfect for you • First-line organisation-wide support • Remote or or on-site support that may include travelling • Network and Security support • Build, configure and
on a national basis, while providing technical support to the finance and property departments in all and accurate billing of the owned, managed and supported power infrastructure. This is a 12 month contract customers based on the design support from the power solution architects. Support the operations and maintenance of AC and DC billing meters. Provide technical support on all metering and billing related matters. Design management in all billing and metering activities and support the management team with all related requirements