lead development process including Development Centres for the talent pool across levels Make ethical experience is essential A good understanding of Contact Centre procedures Minimum 4-5 years leading organization preferably in a multinational company / Call Centre ideally within a call center environment (including design
lead development process including Development Centres for the talent pool across levels Make ethical experience is essential A good understanding of Contact Centre procedures Minimum 4-5 years leading organization preferably in a multinational company / Call Centre ideally within a call center environment (including design
and Executive level Accomplish expected outbound call stats determined by management Provide service to market Proven track record of canvassing ,cold calling and hunting new business Completion of recognized
and Executive level Accomplish expected outbound call stats determined by management Provide service to market Proven track record of canvassing ,cold calling and hunting new business Completion of recognized
market
Management team. Daily customer recon and reporting. Call rate coverage and frequency to ensure good territory in line with the Sales and Marketing strategy. Calling on dermatologist and specialists Forwarding of
Management team. Daily customer recon and reporting. Call rate coverage and frequency to ensure good territory in line with the Sales and Marketing strategy. Calling on dermatologist and specialists Forwarding of
Alerts attended to per Shift Controller, - Number of calls attended to per Shift Controller, - Number of AutoCam absence issues, 7. Analysis of employee customer call quality of the department, 8. Maintenance and upkeep
Alerts attended to per Shift Controller, - Number of calls attended to per Shift Controller, - Number of AutoCam absence issues, 7. Analysis of employee customer call quality of the department, 8. Maintenance and upkeep
systems funci Goes the extra mile and beyound the call of duty Not a clock watcher Above average MS Office