Logistics company is looking for an Agent Performance And Relationship Manager to join their team based in Johannesburg countries. Responsibilities: •Agent Network Management •Risk Management •Collaboration on Pricing Strategy Strategy •Client Management •Information and Reporting Management Requirements: •Matric •Tertiary qualification essential •Management post-graduate qualification (advantageous) •Minimum 5 years Management experience •Commerial expertise including: agent management •Africa Risk management experience will be advantegious
is seeking a Quality Assurance Agent with 5 year's quality management experience in a Call Centre environment 8 years (preferably over 10 years) in quality management, including: Quality Assurance, Service Desk.
Ticket Management System. Monitoring and delivering Service Desk outputs. Incident Management Assisting Assisting with Incident and Problem management by identifying and reporting re-occurring errors/problems to re-occurrences, in order to assist with Incident management. Utilising various resources to resolve critical further investigation and resolution. Escalating to management in said event/circumstances as described above Skills Problem solving Skills Time Management Skills Quality management skills Organisation skills Ability
looking for an EUC Technician/ IT Service Desk Agent to be based in Bloemfontein. The successful candidate required and updating the resolutions on IT Service management systems. Supporting and assisting in the roll
A leader in the Insurance field is on the look out for Inbound Contact Centre Consultant to form part of their Team. This role requires the incumbent to successfully achieve the requisite regulatory checks, qualifications and accreditation to be classified as a Representative (Rep) and Supervisee as
Key Skills:
A leader in the Insurance field is on the look out for Inbound Contact Centre Consultant to form part of their Team.
This role requires the incumbent to successfully achieve the requisite regulatory checks, qualifications and accreditation to be classified as a Representative (Rep) and Supe
is seeking a Quality Assurance Agent with 5+ year’s quality management experience in a Call Centre environment 8 years (preferably over 10 years) in quality management, including: Quality Assurance, Service Desk.
looking for an EUC Technician/ IT Service Desk Agent to be based in Bloemfontein. The successful candidate required and updating the resolutions on IT Service management systems. Supporting and assisting in the roll
Reference: CTI003548-CAF-1 Calling all Secret Agents of Quality Assurance Join our client's Elite Testing tuned Aston Martin. Job Description: As a Test Agent, you'll need the cunning of James Bond, equipped that their applications are as secure as a secret agent's identity. Skills & Experience: A tester who