Administration Escalation of issues to 2 nd Documentation and Updating of Ticketing/Helpdesk System Train level of technical and professional skill or knowledge in position-related areas; keeping abreast of areas need to be monitored; identifies what information needs to be obtained. Technical Skills - CompTIA Self-Motivations - a "Go Getter" - Strong Documentation Skills and Information Gathering - Excellent communication experience with IT desktop support and Server support knowledge The successful candidate should be able to operate
functional requirements and document user case narratives.
project delivery. Develop and maintain project documentation, including project plans, status reports, and Collaborate with business stakeholders to elicit and document project requirements. Analyse and translate business problem-solving and critical-thinking abilities. Knowledge of Agile. Familiarity with change management principles have no objection to us retaining your personal information in our database which you confirm is true, correct you and request your permission to submit your information. R 60000 - R 65000 - Monthly
including web and mobile Write bug reports. Review documentation Responsible for the quality assurance of software Automation/Manual Testing Diploma/ Degree in Information Technology Testing Certificate an advantage
support and other end user services through documentation and processes Understanding, enforcing and living issues as a result of poor Telco performance Knowledge of Web Applications Follow the support triage and challenge information and actions when necessary and appropriate Technical Knowledge: CompTIA A and (advantageous) Web Application Support Basic SQL knowledge is essential Must be strong with Technology Management
however in transition of technology a sound knowledge of third party Security Protocols and applications users with issues regarding Access to VPN. 5.Documentation Compilation of company security policies and reporting on. Applicable tertiary qualification Information systems Valid Driver license essential Excellent daily tasks within SLA timeframes Ability to use knowledge base resources to resolve problem. Good attitude awareness of written tone Knowledge of information Security Governance Knowledge of Vulnerability and Risk
developers to diagnose and troubleshoot problems, document solutions, and maintain accurate records. This the systems and support processes. Document technical information and processes for existing and newly members Bachelor's degree in Computer Science, Information Technology, or similar preferred Strong understanding
Define functional requirements and document user case narratives. Document and manage change requirements supporting specifications. Define and manage documentation best practice and storage for business continuity development team and business units to understand and document business requirements and translate them into specifications. Facilitate knowledge transfer within the team, mitigating the risk of knowledge concentration. Work Bachelor's degree in Business Administration, Information Technology, or related field, a background in
stakeholders across the Group to understand and document business needs and system requirements. Assist requirements and technical requirements documentation. Document business processes. Generate work breakdown business processes Development of accurate Business Information (BI) dashboards and statistics in order for the
stakeholders across the Group to understand and document business needs and system requirements.