Actas the primary point of contact for e-commerce clients Handle phone and email enquiries Resolve customer Provide outstanding customer service Be familiar with e-commerce system application processes Ensure that experience (critical) 3- 5 years Call Centre experience e-Commerce / Chatbot experience (advantageous) Financial
Requirements: Grade 12 and preferably tertiary education Computer literate – MS Office is essential Proven typing test to accompany CV Strong English language skills Attention to detail with an ability to spot grammar, spelling and punctuation errors Must reside close to / or in Blouberg / Table V
Actas the primary point of contact for e-commerce clients Handle phone and email enquiries Resolve customer Provide outstanding customer service Be familiar with e-commerce system application processes Ensure that experience (critical) 3- 5 years Call Centre experience e-Commerce / Chatbot experience (advantageous) Financial
following up on orders
Skills: Computer Literacy (Microsoft Word and Excel, E-mail, Internet), Strong Administration Skills, Good
mathematical skills. Computer skills are a must (Microsoft, E-mail, Typing…etc). The position is Monday to Friday
for and the reference number in the subject of your e-mail. The post Customer Experience Analyst appeared
polite and professional communication via phone, e-mail, and mail. • Follow up and expedite priority
polite and professional communication via phone, e-mail, and mail. • Follow up and expedite priority
client requirements either via call centre or over e-mail advising on suitable options in line with customer