in using computer software and systems for data entry, scheduling, and communication.
company policies. Oversee the tracking of visitor entry, maintain logs, and generate reports as needed.
externally. Achieve voice, email and quality Service Level targets as per agreement. Minimum of 3 years working years in an Aftersales position at BMW SA or dealer level mandatory Minimum of 2 years in a call centre environment communicate and interact across all organisational levels Flexibility by taking on ad hoc tasks Good discipline
externally. Achieve voice, email and quality Service Level targets as per agreement. Minimum of 3 years working years in an Aftersales position at BMW SA or dealer level mandatory Minimum of 2 years in a call centre environment communicate and interact across all organisational levels Flexibility by taking on ad hoc tasks Good discipline
3 years' experience in a similar role; • A high level of communication and listening skills • The ability
3 years' experience in a similar role; • A high level of communication and listening skills • The ability
communication, in English and Afrikaans, at all levels as well as:
Formal Education:
Experience:
Continuous improvement
customer service representatives maintain a high level of customer service Prepare and analyse customer customers or clients Communication requiring a high level of diplomacy and sensitivity Detailed technical
commitment to collaborate with people effectively at all levels and across diverse cultures. R8500.00 to be reviewed