Requirements:
customer service and a proactive approach. Member Experience: Ensure a warm and professional welcome for all company policies. Oversee the tracking of visitor entry, maintain logs, and generate reports as needed. Identify opportunities to enhance the visitor experience and welcome desk processes, implementing best ensure smooth operations. Requirements: Prior experience in a similar role within the fitness industry industry with proven senior management experience. Strong leadership skills with a focus on team development
quality Service Level targets as per agreement. Minimum of 3 years working experience within the Motor years in an Aftersales position at BMW SA or dealer level mandatory Minimum of 2 years in a call centre environment communicate and interact across all organisational levels Flexibility by taking on ad hoc tasks Good discipline
quality Service Level targets as per agreement. Minimum of 3 years working experience within the Motor years in an Aftersales position at BMW SA or dealer level mandatory Minimum of 2 years in a call centre environment communicate and interact across all organisational levels Flexibility by taking on ad hoc tasks Good discipline
ior communication skills
Experience and Competencies Required
improve service levels & implementation time frames.
Job Skills
Marketing • Minimum of 3 years' experience in a similar role; • A high level of communication and listening
Marketing • Minimum of 3 years' experience in a similar role; • A high level of communication and listening
plus experience in a similar role.
communication, in English and Afrikaans, at all levels as well as:
Formal Education:
Experience:
will enable agreed timelines
Continuous improvement