for s trategically optimising procurement for the Group by fostering intercompany synergies andensuring contracts, with a focus on enhancing product and service quality. Strategic Development: • Devise long-term procurement partnerships • Establish advantageous Service Level Agreements (SLAs) / supply agreements with Negotiation: • Oversee the sourcing of products and services • Negotiate with external vendors to secure favourable Establish and maintain efficient supply procedures and services. • Oversee project procurement. • Facilitate Engineering
for s trategically optimising procurement for the Group by fostering intercompany synergies andensuring contracts, with a focus on enhancing product and service quality. Strategic Development: • Devise long-term procurement partnerships • Establish advantageous Service Level Agreements (SLAs) / supply agreements with Negotiation: • Oversee the sourcing of products and services • Negotiate with external vendors to secure favourable Establish and maintain efficient supply procedures and services. • Oversee project procurement. • Facilitate Engineering
To deliver exceptional customer service and maximise selling opportunities through effective people and Drive interdepartmental integration e.g. Product Groups, Location planners, Head office and within store include Trading Manager) Ensure exceptional customer service at all touch points Ensure effective product work gets done right the first time. Customer Service Orientation Anticipates and responds to customers' attracts the client into buying the product or service. People Management Acts as a mentor for individuals
To deliver exceptional customer service and maximise selling opportunities through effective people and Drive interdepartmental integration e.g. Product Groups, Location planners, Head office and within store include Trading Manager) Ensure exceptional customer service at all touch points Ensure effective product work gets done right the first time. Customer Service Orientation Anticipates and responds to customers' attracts the client into buying the product or service. People Management Acts as a mentor for individuals
upselling. Ensures highest levels of customer service are maintained. Ensures product knowledge is always knowledge to generate sales. Deals with any customer service issues that may arise and resolves promptly. Keeps procedures. Previous retail experience / customer service experience. For leadership roles; managerial experience
upselling. Ensures highest levels of customer service are maintained. Ensures product knowledge is always knowledge to generate sales. Deals with any customer service issues that may arise and resolves promptly. Keeps procedures. Previous retail experience / customer service experience. For leadership roles; managerial experience
strategy Engage stakeholders and manage adherence to Service Level Agreement (SLA) where applicable Ensure requirements Monitor and manage the productivity of service providers as per the SLA Maintain hygiene, health and Joint Ventures (JV's) Complete and monitor service provider scorecards as per the SLA (Blitz's, security operations processes Ensure exceptional customer service at all touch points Ensure efficient shop-keeping done right the first time. Intermediate Customer Service Orientation Anticipates and responds to customers'
strategy Engage stakeholders and manage adherence to Service Level Agreement (SLA) where applicable Ensure requirements Monitor and manage the productivity of service providers as per the SLA Maintain hygiene, health and Joint Ventures (JV's) Complete and monitor service provider scorecards as per the SLA (Blitz's, security operations processes Ensure exceptional customer service at all touch points Ensure efficient shop-keeping done right the first time. Intermediate Customer Service Orientation Anticipates and responds to customers'
management. Planning proactive approach. Customer service and relationship building. Teamwork and Flexibility
management. Planning proactive approach. Customer service and relationship building. Teamwork and Flexibility