Customer Care Manager - Bloemfontein Description: A Customer Care Manager should have several years of working in customer service and/or personnel management. Experience in a Call Centre, sales/marketing customers request, complaints and resolve in a management roll. Needs to have experience in handling customers customers request, complaints and resolve in a management roll. Great communications abilities, including at the branch. Training agents Managing conflict Call Centre management experience will be advantageous
Customer Care Manager - Bloemfontein Description: A Customer Care Manager should have several years of working in customer service and/or personnel management. Experience in a Call Centre, sales/marketing customers request, complaints and resolve in a management roll. Needs to have experience in handling customers customers request, complaints and resolve in a management roll. Great communications abilities, including at the branch. Training agents Managing conflict Call Centre management experience will be advantageous
Stress Tolerance Remains calm under pressure. Manages own emotions and responses. Works effectively under People Management Acts as a mentor for individuals at lower levels. Provides feedback. Manages the work
Stress Tolerance Remains calm under pressure. Manages own emotions and responses. Works effectively under People Management Acts as a mentor for individuals at lower levels. Provides feedback. Manages the work