booked and confirmed in advance with the travel desk / restaurant and with the guest/agent/operator – offers/ promotions Immediate communication, to front office, of amendments to on the day arrivals. Follow-up special / VIP bookings to Reservations Manager and Front Office. Guest complaints and follow up – communicated
booked and confirmed in advance with the travel desk / restaurant and with the guest/agent/operator – offers/ promotions Immediate communication, to front office, of amendments to on the day arrivals. Follow-up special / VIP bookings to Reservations Manager and Front Office. Guest complaints and follow up – communicated