Assistant Support Manager (Opera) will work together with the Support Manager in managing the support, processes involved in the support of the customers' systems through first and second tier support and is the escalation escalation point for support supervisors. Coach agents/technical staff when problem areas are identified training for support staff by scheduling ongoing training programs. • Schedule support staff in a manner manner to ensure uninterrupted support service to our customers. • Also paying attention to the age analysis
Assistant Support Manager (Opera) will work together with the Support Manager in managing the support, processes involved in the support of the customers' systems through first and second tier support and is the escalation escalation point for support supervisors. Coach agents/technical staff when problem areas are identified training for support staff by scheduling ongoing training programs. • Schedule support staff in a manner manner to ensure uninterrupted support service to our customers. • Also paying attention to the age analysis
responsible for ongoing 2nd/3rd level Customer support for multiple local/foreign-based clients and any providing specialist, high-level technical advice, and support for installing, testing, tuning, optimising, diagnosing logged support incidents and calls. • Provide standby support (after-hours emergency support in alignment timely support contractual SLAs and meet SLOs without breaches. • Own and improve engineering support processes monthly reports. • Attend the weekly Customer support meeting. • Attend customer meetings as needed to
role is to provide a high-quality human capital support and service to business operations functions. The technical knowledge, support, and guidance to Management of Business Units in line with Human Capital best Labour Legislation. a) Recruitment Support • Provide support to line managers in developing job profile team. • Coordinate and conduct interviews with the line manager and / or the interviewing panel of when documents are filled, signed, and returned along with supporting documentation for recording keeping purposes
role is to provide a high-quality human capital support and service to business operations functions. The technical knowledge, support, and guidance to Management of Business Units in line with Human Capital best Labour Legislation. a) Recruitment Support • Provide support to line managers in developing job profile team. • Coordinate and conduct interviews with the line manager and / or the interviewing panel of when documents are filled, signed, and returned along with supporting documentation for recording keeping purposes
purpose of the Financial Graduate is to provide support to the business by managing daily accounting and task and upon request from customer; · Provide support to the Cashbook Accountant with posting of all
purpose of the Financial Graduate is to provide support to the business by managing daily accounting and task and upon request from customer; · Provide support to the Cashbook Accountant with posting of all
outstanding Accounts to Senior Manager, Executive; · Support Executive on account management within the team
outstanding Accounts to Senior Manager, Executive; · Support Executive on account management within the team