Must have a formal hospitality qualification with at least 3 years experience as a duty manager within a 4/5 star Hotel.
Computer literate: must be proficient on Opera and Micros
Must be able to successful manage, train and motivate a team
Must have excellent guest relations and commu
experienced and dynamic Assistant Front Office/ Front Office Duty Manager for their Franschhoek property. This position assist with the daily operation of the Front Office and staff management. Skills / requirements: Must have excellent guest relations skills The post Front Office Duty Manager – Franschhoek region – Previous 5 Star
Restaurant and setting up breakfast Front Office Operations Duty Management Front Office Administration Restaurant
Responsabilites:
and Responsabilites: Manage the front office Assisting the Branch Manager with their duties Answering all
on Front Office Procedures / SOPs.
training on Front Office Procedures / SOP's. Driving PIT check procedure (Pre/In/Post) and managing guest profiles reconciliation of Front Office External Supplier Accounts (external airport transfers etc.). Managing O-status
training on Front Office Procedures / SOP's. Driving PIT check procedure (Pre/In/Post) and managing guest profiles reconciliation of Front Office External Supplier Accounts (external airport transfers etc.). Managing O-status
Reservations Manager and Front Office. Guest complaints and follow up – communicated to management Accept waitlist