We have a current opportunity for a Oracle EPM Solution Architect on a permanent basis. The position will
to assess end-user needs, evaluate technology solutions, and implement improvements to enhance user productivity in end-user computing to recommend innovative solutions and improvements. •Provide leadership, guidance tools. •Familiarity with endpoint management solutions such as Microsoft Endpoint Manager (Intune), VMware assess complex situations and develop practical solutions. •Relevant certifications such as ITIL, CompTIA
determining requirements Implement sound technical solutions based on those requirements Provide support and and maintenance to existing systems and solutions Liaise with business users and business unit managers bugs and errors on systems Implement systems and solutions as required by the Organization Requirements:
troubleshooting technical issues, providing timely solutions, and ensuring customer satisfaction through effective identify root causes, and implement effective solutions is crucial for desktop support roles.
reporting, and analysis
storage, reporting, and analysis Document the solutions being considered Ensure the quality of deliverables
They should be comfortable providing technology solutions to employees and working closely with third party