IT MANAGER (Information Technoogy)
* MUST have IT Qualification
* MS
including Printers &
Scanners
* Managing Service Level Agreements
* Analysing and
Reference: JHB001374-JC-1 INFRASTRUCTURE TECHNOLOGY MANAGER (IT) - Qualification in IT - Olifantsfontein Olifantsfontein, (Midrand/Centurion area) Gauteng IT MANAGER (Information Technoogy) MUST have IT Qualification equipment, including Printers & Scanners Managing Service Level Agreements Analysing and Assessing
requirements together with the involved infrastructure technologies Creation and further Development of KPI's and Degree in Information Systems or Information Technology or equivalent experience ITIL certification (advantageous) work experience AGILE Project Management knowledge Quality Management Deep Knowledge of Linux Vormetric
experience of 10 years in operations management, preferably in the technology or financial services industry
Responsibilities:
Audit Findings Management:
Review and address audit findings
/>Front Line Operations Indirect monthly management and supervision of the front-line customer servicing
pertaining support resources.
Incident Management:
Develop and implement incident
incident response protocols to effectively manage operational disruptions, security breaches, and other incidents
understanding of change management frameworks and experience in developing change management plans.
expertise
- Experience with Intune Device Management and cloud architectures (Azure M365 & Intune)
- SCCM / Endpoint Management Certification
- ITIL V3/V4 Foundation
- Manage large-scale Windows device environments
-
infrastructure teams
- Develop and implement Endpoint Management Cloud Service Strategy with a focus on Azure
metrics such as average span, deepest layers, management ratios, employment costs and other metrics. Shape working, efficiency and managing change by drawing best practice from Vodafone Group teams and external market and knowledge sharing best practice from Vodafone Group teams and external market sources. Drive simplification understanding of change management frameworks and experience in developing change management plans. Strong relationship
The Enterprise Software Product Manager will primarily be focused on providing exceptional customer service presentations to customers and partners Generate leads and manage the sales process together with the partner. Review tools Training on vendor/s processes and systems Managing minimum certification level of partners Ensure GTMs Managing the vendor sales process Deal registration, partner Discount, and margin management Enlisting opportunity to closure. Manage relationships and align with vendors. Manage relationships and align with
Office rotation Amazing brand with cutting-edge technology Excellent teams in Global team collaboration solution, PowerShell Package Management.) Take part ownership of a GROUP portal solution, act as the SME software solution has system interface contracts. Technology observation of innovations on the relevant platforms solutions Developing and implementing a Endpoint Management Cloud Service Strategy and it´s technical architecture operating system deployment like upgrade & patch management as well as distribution of software Define and
Role Title (Level): Integration Manager (Expert)
Essential skills
experience