knowledge for staff when necessary. Managing the guest relations by ensuring proper reservations for parties Operations Manager on ways to improve: Service Food Guest Relations Maintenance Communications Training Staff Provide of equipment. Ensure checklists follow up. Guest Relations Ensure a professional level of customer service
office operations, as a Hotel Receptionist or Guest Relations Agent in a 4/5 star hotel
ideal candidate will need to be well versed in Guest Relations with excellent communication skills as well
Related: Measure guest satisfaction levels and feedback metrics.
striving for guest satisfaction at all times.