are the first point of contact for guests and use a range of service and administration skills to offer work face-to-face with guests, providing a high standard of customer service, answering questions. Concierges the company's values and ensure that guests receive excellent service throughout their stay. These customer
Purpose of the Role: The role is to support Customer Service Agents in delivering exceptional customer experience to their guests and to influence and drive operations at both a tactical and strategic level, by leading, performance managing, developing, and motivating agents. Competencies, Skills an
Purpose of the Role: The role is to support Customer Service Agents in delivering exceptional customer experience to their guests and to influence and drive operations at both a tactical and strategic level, by leading, performance managing, developing, and motivating agents. Competencies, Skills an