industry requires a Call Centre & Remote Support Manager in Nelspruit. The candidate will be responsible development Technology management Analyse customer feedback Escalation management Resource planning Reporting
resolve IM (Incident Management) tickets Action and resolve CIM (Critical Incident Management) tickets as required PM (Problem Management) tickets as identified Action and coordinate CM (Change Management) tasks and tickets work experience AGILE Project Management knowledge Quality Management Deep Knowledge of Linux Vormetric
together with the DevOps Operations/Technical manager of all technical (non-functional) projects/maintenance projects/ maintenance are on-time, within budget and managed according to GROUP standard processes (ITPM). Provide analysis to management team to enable them to make informed decisions regarding resource management. Proactively maintenance of the environments including patch management and upgrades. Responsible for implementation Administration. Incident and Request Management. Change Request Management. SAP Technical System Monitoring
Service Supervisor - Mid Management. The Office Automation Print Service Mid Management Supervisor oversees office automation framework. This role involves managing a team responsible for providing efficient and collaboration and continuous improvement. Print Service Management: Oversee the planning, execution, and monitoring standards and company policies. Resource Management: Manage print resources, including printers, copiers abreast of advancements in print and document management technologies. Evaluate and implement new technologies
Handling of incidents according to GROUP processes. Management/Coordination of Incidents across several internal external support organisations Config management & Service management Active participation in Agile ceremonies in particular Incident , Problem Management, Configuration Management Any additional responsibilities environments Monitoring Assist with identification and management of risks Technical Knowhow on AWS/Azure
releases etc.) Incident-, problem- and change management Handling and fixing it-security issues Software 24h/7 Investigating new platforms for license management NB: By applying for this role, you consent Understanding and master PIC processes AGILE Project Management knowledge and work experience Experience in administrating components License services, administration, and management Software administration (e.g., software lifecycle/deployment) lifecycle/deployment) Software License Management, installation updates, etc. FLEXLM knowledge Any additional
Handling of incidents according to GROUP processes. Management/Coordination of Incidents across several internal external support organisations Config management & Service management Active participation in Agile ceremonies in particular Incident , Problem Management, Configuration Management Any additional responsibilities environments Monitoring Assist with identification and management of risks Technical Knowhow on AWS/Azure
for VDI Deployment Understanding GROUPs CA Data Management / “Follow the Data” as an VDI deployment approach automation topics (deployment/resource management/asset management) Defining specific engineering roles architectural design Perform housekeeping/monitoring/managing of the VDI platforms focusing on stability/performance specific cloud migration requests with a focus on VDIs Manage Problem, Incident and Change process for dedicated operation meetings. Coordinate external contractors. Manage security vulnerabilities. NB: By applying for
as a vital link between operations and the MTS (Managed Trading Services). You will play a pivotal role Perform other trading duties as requested by management. Risk Tasks Detect and prevent fraud across product accounts and disputes and report findings to management. Assist with FIC/AML compliance and conduct EDD perform any other ad hoc duties requested by management. Minimum 3 years of experience in a related position
Setting up the organization structure of Materials Management and perform all relevant configurations for example Fiori Agile QUALIFICATIONS/EXPERIENCE SAP Solution manager Experience in Configuration and Operations of SAP shooting and debugging skills. SAP Solution Manager Release Management Restful ABAP programming UI5, Fiori ADVANTAGEOUS