Exchange server Min 3 years experience in the helpdesk/ support environment preferably tier 1 & 2
and manage active directory user accounts Overse helpdesk activities Asset management Office management
service requests. Responsible for monitoring all IT helpdesk queries. Any reasonable requests from Executive
service requests. Responsible for monitoring all IT helpdesk queries. Any reasonable requests from Executive
to 2 nd Documentation and Updating of Ticketing/Helpdesk System Train end users on usage of computer hardware
system maintenance life cycle from receiving a helpdesk ticket, through the steps of problem analysis