supporting the School Leadership Team, managing the IT helpdesk at the school campus and enforcing its existing troubleshooting Tech related issues via the school's helpdesk and where necessary escalate the more technical Global Tech Team. Resolving and responding to helpdesk tickets within laid out IT SLA timelines Troubleshooting Windows 10 desktop administration Onsite and remote helpdesk support GSuite Applications use and administration
supporting the School Leadership Team, managing the IT helpdesk at the school campus and enforcing its existing troubleshooting Tech related issues via the school's helpdesk and where necessary escalate the more technical Global Tech Team. - Resolving and responding to helpdesk tickets within laid out IT SLA timelines - Troubleshooting 10 desktop administration - Onsite and remote helpdesk support - GSuite Applications use and administration
supporting the School Leadership Team, managing the IT helpdesk at the school campus and enforcing its existing troubleshooting Tech related issues via the school's helpdesk and where necessary escalate the more technical Global Tech Team. - Resolving and responding to helpdesk tickets within laid out IT SLA timelines - Troubleshooting 10 desktop administration - Onsite and remote helpdesk support - GSuite Applications use and administration