achieve all operational performance objectives (New Hire Training, Induction, Floor rollouts, tools, refreshers agent and a knowledge ma Client Implementing New Hire Training design periodically to ensure its effectiveness Training ramp plan to transition large number of new hire intakes in short periods Liaise with clients to their knowledge and skills. Conducting trainer interviews and selection as per departmental requirements Trainer Assessments and Trainer Delivery Evaluations. Work closely with Gradbay managers from various accounts
achieve all operational performance objectives (New Hire Training, Induction, Floor rollouts, tools, refreshers agent and a knowledge ma Client Implementing New Hire Training design periodically to ensure its effectiveness Training ramp plan to transition large number of new hire intakes in short periods Liaise with clients to their knowledge and skills. Conducting trainer interviews and selection as per departmental requirements Trainer Assessments and Trainer Delivery Evaluations. Work closely with Gradbay managers from various accounts
new ways of delivery to improve effectiveness Complete Training Administrative tasks as per set timelines
new ways of delivery to improve effectiveness Complete Training Administrative tasks as per set timelines
customer experience background. Must be keen on working for a new operation and help develop processes and written communication skills. Availability to work flexible shifts. Credit and Criminal Clear. Market
customer experience background. Must be keen on working for a new operation and help develop processes and written communication skills. Availability to work flexible shifts. Credit and Criminal Clear. Market
creating an operating environment where people want to work. Monitor and develop campaign performance and ensure campaigns will be advantageous. 4-5 years' experience working at a management level within a Call Centre of a
security incidents and measure organisational impact. Work with IT Ops on identified systems vulnerabilities