troubleshooting experience Experience in DB2 LUW data base technology and tools (Data Server Manager) Experience
Assess, evaluate, and monitor the adequacy, effectiveness and efficiency of the organizations internal control systems. Identify improvements and enhancements to the internal control systems. Risk Management - Identify risk areas and implement controls and systems to address these. Investigate breac
management of hosted services and solutions with care and attention. Skillfully troubleshoot and resolve Proficient in cloud computing and managing cloud-based infrastructure. Excellent communication skills, Self-motivated and adaptable, with experience in hybrid home-office setups. Demonstrates humility, a thirst for
Governance is a plus. This is a permanent position based in Cape Town with a hybrid working model of 3 days days in the office and 2 days working from home. Apply directly to the advert or send through your CV
experience The successful individual must have a suitable home-office setup and laptop equipped to meet the requirements
Work closely with the Customer Care Support Team Lead and Customer Care Account Managers to align technical development of support documentation, knowledge bases, and FAQs to assist in customer self-service and
Responsibilities
Based on BPO direction and guidance, ensure the local champions support in the design of S/4 and IBP template based on global standards, respectively co-defines the efforts
Oversee and coordinate hyper care activities and pro-actively manage defect resolution
needs are met with the utmost professionalism and care. Team Leadership: Lead our technical team, coordinating triage incoming tickets, dispatching resources based on priority and expertise. Technical Troubleshooting:
accuracy, and document findings with meticulous care. Innovate tools for process efficiency, drawing stakeholders effectively. Location/s: You can be based either at our client's Cape Town office or their
department of Clicks Group Services. The role will be based at Clicks Head Office in Cape Town and will report focuses on people, passion and opportunities. We care about and contribute to the well-being of people